Capability change
Capability change announced Sep 14, 2026
ElevenLabs documents a capability change: “ElevenAgents Call queueing and hold audio: Added call queueing for agents at their concurrency limit.”
- Hosting route
- ElevenLabs platform
- Affected scope
- Not stated in the notice
- Announced
- Sep 14, 2026
- First seen by ModelClock
- Oct 3, 2026
What the provider published
elevenlabs.io ↗ElevenAgents
- Call queueing and hold audio: Added call queueing for agents at their concurrency limit. Queued callers hear hold audio and receive
queue_statusevents until they are admitted or time out. New API methods upload or delete custom hold audio.- Test version metadata: Agent test results now identify the agent version they ran against and whether they included draft changes. Invocation summaries also indicate when partial resubmissions ran against different versions.
- Model and account metadata: Agent LLM configuration now accepts
gemini-3.8-flash. WhatsApp account responses identify whether the account uses the Cloud API or coexistence signup flow.
Read from the provider's text; the quote is the provider's exact lines.